With integrated payment processing, detailed reporting and complete communication management.
PatientSERV is the OMA’s partner for efficient uninsured services management. Our easy-to-use solutions and comprehensive support allows clinics to run smoothly and maintain focus on what’s important – providing quality patient care.
Our expertise and services provide a consistent approach to managing all aspects of an uninsured services program.
Trusted by physicians and patients across Ontario to help manage their uninsured services
Before PatientSERV we were bombarded with prescription renewal requests daily, now with PatientSERV not only are we receiving more revenue because we are charging for prescription renewals, but the number of requests has dropped significantly. Using PatientSERV has made my patients proactive with their uninsured services, increased my revenue significantly and off-loaded to them the typical work my staff would be doing. They even helped customize my materials to accommodate my large number of Chinese speaking patients. I was cautious at first about the cost of having a service like this but when I look at how it has changed my patient’s expectations and increased my revenue, the cost to work with PatientSERV is more than justified.
Toronto, ON
I had looked into starting a comprehensive third-party billing system for my practice, but the reality was there were a significant number of challenges and expenses (mostly staff costs) to getting this up and running. PatientSERV made the process seamless.
Stayner Medical Centre Stayner, ON
From automating the sending of invoices/receipts to helping patients pay online, over the phone, or by mail, PatientSERV has helped provide the infrastructure we needed to handle uninsured services effectively & efficiently so myself and the physicians can spend more time focusing on care
Office Manager, Central Hastings FHO Madoc, ON
My office has been using PatientSERV for some time now. PatientSERV far surpasses any solutions we have used in the past. It offers everything we need to manage uninsured services simply and easily. All the necessary technology is provided and my office administration is given excellent support in a timely and appropriate fashion.
Family Physician Toronto, ON
Getting my clinic started with PatientSERV has been straightforward and simple. The set-up process was very quick and they made it really easy for us since they took care of everything. My staff are really excited about the staff rewards program, plus the personal support they’ve given my staff in this transition has been very helpful. I can’t wait to see how our partnership progresses.
Ramblewood Medical Centre Wasaga Beach, ON
Since 2013, my clinic has used PatientSERV in managing our uninsured services. Through PatientSERV’s patient education support our patients fully understand what’s expected of them. We’ve seen year-over-year reduction in costs and consistently excellent and efficient client services, I look forward to continuing our partnership for the years to come.
8000 Bathurst Street Family Health Organization Thornhill, ON
Thank you for creating PatientSERV and making my workflow so much better. Seriously, this is a game changer and I’m a big fan!
Practice Facilitator, Dr. Lin-Pepe & Dr. Pepe London, ON
Everything about onboarding with PatientSERV was attentive and easy. Their team has been consistently responsive and great to work with. I do my own billings without the assistance of my staff and find the interface simple to use, with minimal burden on my time. My revenue from uninsured services has greatly increased, but more importantly, I now feel fairly compensated for the time and effort I put into these services.
Bridgepoint Family Health Team Toronto, ON
PatientSERV has been an excellent addition to my practice. Graham and his team are exceptional to work with. PatientSERV has streamlined uninsured services for patients and eased administrative burden for staff. I would recommend all physicians explore this service to optimize their practice and ensure fair remuneration for work done.
Peterborough, ON
PatientSERV is here to help.
Whether you’re a physician looking to join us, a patient with some questions, or an office manager looking for more info, we’d love to hear from you and get you the answers you need.
